1. What cookies are
Cookies are small text files placed on your device when you visit a website. They let a site recognise your device across pages and visits. Similar technologies such as local storage, pixels and tags do comparable jobs and are covered by this policy.
2. How we use them
We keep cookie use deliberately minimal. Strictly necessary cookies are set automatically because the site cannot function without them. Analytics and marketing cookies are set only where you have given consent, under the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
3. Categories of cookie we use
| Category | Purpose | Consent needed | Typical duration |
|---|---|---|---|
| Strictly necessary | Security, load balancing, bot filtering and form spam protection (set by our host, Cloudflare) | No | Session to 12 months |
| Preferences | Remembering your cookie choices so you are not asked repeatedly | No | Up to 12 months |
| Analytics | Aggregated measurement of pages viewed, traffic sources and site performance so we can improve the site | Yes | Up to 24 months |
| Marketing | Measuring the effectiveness of our advertising and, where relevant, showing our ads on third-party platforms | Yes | Up to 13 months |
4. Third parties that may set cookies
- Cloudflare. Security and performance cookies classed as strictly necessary.
- Google Analytics.Analytics measurement, only after consent. Google’s practices are described at policies.google.com.
- Advertising platforms. Where we run campaigns, conversion tags may be present, only after consent.
We do not control third-party cookies. Please review each provider’s own policy for detail on their processing.
5. Managing your choices
- On this site. Use the cookie banner or preference control to accept or reject non-essential categories. You can change your choice at any time.
- In your browser. All major browsers let you block or delete cookies. Look under Settings, then Privacy. Blocking strictly necessary cookies may break parts of the site.
- Do Not Track. There is no agreed industry standard for responding to DNT signals, so we do not currently act on them; our consent controls give you the same outcome.
6. Consequences of refusing cookies
Rejecting analytics and marketing cookies does not restrict access to any content on this site. It only reduces the measurement data we receive about how the site is used.
7. Changes to this policy
We review this policy when our tooling changes and at least annually. Updates appear here with a revised date.
8. Contact
Questions about cookies: hello@prophoenixsolutions.com. See also our Privacy Policy for how personal data is handled more broadly.
Related policies
Questions about this policy? Email hello@prophoenixsolutions.com.